Bidorix.com Support Desk

Request professional assistance for e-GP and public procurement

Share the issue you are facing in Bangladesh public procurement. Bidorix.com helps bidders, tenderers, government users, bank users, consultants, and new e-GP users understand the next practical step.

Admin reviewed Procurement focused Confidential intake

Start Request Browse Q&A

Common support paths

Bidders / tenderers Government officials Bank users Procurement experts Consultants e-GP account & payment users

Full Name

Mobile Number

Email Address

User Type

Organization Name

Assistance Category

Subject

Priority

Message / Problem Details

What support users can request

e-GP registration, renewal, tender preparation, document purchase, user transfer, online payment, bank payment, government user support, browser issues, digital signature, training, and procurement guidance.

Before submitting

Keep tender ID, package number, organization name, deadline, payment reference, screenshot details, and browser/device information ready where relevant.

Expected response process

The request is reviewed, categorized, and followed up by the support desk. Paid assistance may apply depending on scope, urgency, and required professional effort.

Privacy and confidentiality

Share only information needed to understand the issue. Do not submit passwords, OTP codes, payment PINs, or private certificate credentials.

Urgent tender deadline issue

Select urgent priority and include the deadline, tender ID, current e-GP step, and the exact error or payment issue. For official portal issues, also verify from the official e-GP help channel.

Default status Pending review

Request professional assistance for e-GP and public procurement

Tell us what support you need